Licensing API Status Codes

No.	Status Code	Description
0	StatusOk	Request was successfully completed
1	InvalidAddress	Request exceeds the Sentinel protection key memory range
2	InvalidFeature	Legacy HASP HL Run-time API: Unknown/Invalid Feature ID option
3	NotEnoughMemory	System is out of memory
4	TooManyOpenFeatures	Too many open sessions exist
5	AccessDenied	Access to Feature was denied
6	IncompatibleFeature	Legacy decryption method cannot work on Feature
7	ContainerNotFound	Sentinel protection key is no longer available
8	BufferTooShort	Encrypted/decrypted data length too short to execute method call
9	InvalidHandle	Invalid handle was passed to method
10	InvalidFile	Specified File ID is not recognized by API
11	DriverTooOld	Installed driver is too old to execute method
12	NoTime	Real-time clock (RTC) not available
13	SystemError	Generic error from host system call
14	DriverNotFound	Required driver is not installed
15	InvalidFormat	File format for update is not recognized
16	RequestNotSupported	Unable to execute method in this context
17	InvalidUpdateObject	Binary data that was passed to method does not contain an update
18	KeyIdNotFound	Sentinel protection key was not found
19	InvalidUpdateData	Required XML tags were not found OR Contents in binary data are missing or invalid
20	UpdateNotSupported	Update request is not supported by Sentinel protection key
21	InvalidUpdateCounter	Update counter is not set correctly
22	InvalidVendorCode	Invalid Vendor Code was passed
23	EncryptionNotSupported	Sentinel protection key does not support encryption type
24	InvalidTime	The time value that was passed is outside the supported value range
25	NoBatteryPower	The real-time clock battery has run out of power
26	UpdateNoAckSpace	Acknowledge data that was requested by the update `ack_data` parameter is `NULL`
27	TerminalServiceDetected	Program is running on a terminal server
28	FeatureNoteImplemented	Requested Feature type is not implemented
29	UnknownAlgorithm	Unknown algorithm used in V2C or V2CP file
30	InvalidSignature	Signature verification operation failed
31	FeatureNotFound	Requested Feature not found
32	NoLog	Access log not enabled
33	LocalComErr	Communication error occurred between the API and the local Sentinel License Manager
34	UnknownVcode	Vendor Code is not recognized by API
35	InvalidXmlSpec	Invalid XML specification exists
36	InvalidXmlScope	Invalid XML scope exists
37	TooManyKeys	Too many Sentinel protection keys are currently connected
38	TooManyUsers	Too many users are currently connected
39	BrokenSession	Session was interrupted. This can occur when certain updates are applied to the license while a session is active. For example: >A Feature required by the session was deleted. >The license was canceled. >The network (remote license) support setting for a required Feature was changed. (In this case, all sessions will be interrupted, including local sessions.) This may also indicate that the protection key is not available or that the user is attempting to bypass the application protection by using a protection key emulator.
40	RemoteCommErr	Communication error occurred between local and remote Sentinel License Managers
41	FeatureExpired	Feature has expired
42	TooOldLM	Sentinel License Manager version is too old. Update Sentinel Run-time Environment to the latest version.
43	DeviceError	For a Sentinel SL key, an input/output error occurred in the secure storage area OR For a Sentinel HL key, a USB communication error occurred
44	UpdateBlocked	Update installation not permitted
45	TimeError	System time has been tampered with
46	SecureChannelError	Communication error occurred in the secure channel
47	CorruptStorage	Corrupt data exists in secure storage area of Sentinel protection key
48	VendorLibNotFound	The customized vendor library (haspvlib.vendorID.*) cannot be located
49	InvalidVendorLib	Unable to load Vendor library
50	EmptyScopeResults	Unable to locate any Feature that matches the scope
51	VMDetected	Protected application is running on a virtual machine, but one or more Features are not enabled for virtual machines. OR The user attempted to rehost a protection key from a physical machine to a virtual machine. However, none of the Features contained in the protection key are enabled for virtual machines.
52	HardwareModified	Sentinel SL key incompatible with machine hardware. Sentinel SL key locked to different hardware. OR In the case of a V2C or V2CP file, conflict between Sentinel SL key data and machine hardware data. Sentinel SL key locked to different hardware.
53	UserDenied	Login denied because of user restrictions
54	UpdateTooOld	Trying to install a V2C or V2CP file with an update counter that is out of sequence with update counter in the Sentinel protection key. Values of update counter in file are lower than those in Sentinel protection key.
55	UpdateTooNew	Trying to install a V2C or V2CP file with an update counter that is out of sequence with the update counter in the Sentinel protection key. The gap between the first value in the file and the value in Sentinel protection key is greater than 1.
56	VendorLibOld	Vendor library is too old
57	UploadError	Check in of a file (such as V2C, H2R) using Admin Control Center failed, possibly because of illegal format
58	InvalidRecipient	Invalid XML RECIPIENT parameter
59	InvalidDetachAction	Invalid XML action parameter
60	TooManyProducts	The scope specified in the Transfer method does not specify a unique Product
61	InvalidProduct	Invalid Product information
62	UnknownRecipient	Update can only be applied to recipient machine specified in the Detach method, not to this machine
63	InvalidDuration	Invalid detached license duration period specified. Duration must be less than or equal to maximum allowed for this license. OR Duration extension is to a date earlier than the expiration date of the current detached license.
64	CloneDetected	Cloned Sentinel SL storage was detected. Feature is unavailable.
65	UpdateAlreadyAdded	The specified V2C or or V2CP update was already installed in the License Manager service
66	HaspInactive	Specified Key ID is in Inactive state
67	NoDetachableFeature	No detachable Feature exists in the specified key from which the detached license is requested
68	TooManyHosts	The specified scope does not specify a unique host
69	RehostNotAllowed	Rehost action is not allowed for the specified Key ID
70	LicenseRehosted	Original license has been transferred to another machine. Therefore, the license cannot be returned to the source machine.
71	RehostAlreadyApplied	Old rehost license cannot be applied. A rehost-counter mismatch occurred
72	CannotReadFile	A V2C or V2CP file was not found, or access was denied
73	ExtensionNotAllowed	The license cannot be extended because the number of detached licenses is greater than the number of concurrent licenses allowed
74	DetachDisabled	The user attempted to detach a Product from a network license hosted on a virtual machine. However, none of the Features included in the Product are enabled for virtual machines.
75	RehostDisabled	The user attempted to rehost a protection key from a virtual machine. However, none of the Features contained in the protection key are enabled for virtual machines.
76	DetachedLicenseFound	The user attempted to format an SL-AdminMode key or to migrate an SL-Legacy key to an SL-AdminMode key. However, a Product is currently detached from the key.
77	RecipientOldLm	For a rehost operation: The fingerprint of the target machine was collected using tools (RUS utility or Licensing API) earlier than Sentinel LDK v.7.0.
78	SecureStoreIdMismatch	A secure storage ID mismatch occurred
79	Duplicatehostname	The license fingerprint is bound to a specific hostname; however, two or more machines with this hostname were found in the network. As a result, the license cannot be used.
80	MissingLM	A protected application tried to log in to a Feature that supports concurrency on a Sentinel HL (Driverless configuration) key. The Sentinel LDK License Manager service is not active on the computer where the key is located.
81	FeatureInsufficientExecutionCount	A protected application tried to consume or reserve multiple executions while logging in to a Feature. However, the license does not contain the number of executions that were requested.
82	ImcompatiblePlatform	The function is attempting to perform an operation that is not compatible with the target platform
83	HaspDisabled	A Sentinel HL (Driverless configuration) key was disabled because a user attempted to tamper with the key or with the protected application
84	SharingViolation	An HL key is being shared by the use of a USB splitter device (such as Smart X). When this error occurs, a "sharing violation" message is also displayed on the relevant page in Admin Control Center.
85	KilledSession	The session was interrupted manually from Admin Control Center or was interrupted due a network malfunction
86	VsDetected	The function detected that the operation is being performed in virtual storage. The machine is using computer restoration software.
87	IdentityRequired	(For identity-based licenses) An identity string is required
88	IdentityUnauthenticated	(For identity-based licenses) The identity string is not authenticated
89	IdentityDisabled	(For identity-based licenses) The identity string is disabled
90	IdentityDenied	(For identity-based licenses) The client identity does not have enough permission for the operation
91	IdentitySharingViolation	(For identity-based licenses) The session was killed because the identity string used to create the session was acquired by another machine.
92	IdentityTooManyMachines	(For identity-based licenses) The maximum number of machines to which the identity string can be assigned was reached
93	IdentityServerNotReady	(For identity-based licenses) The option to store identity secrets with encryption was selected in Admin Control Center, but the authentication key was not yet defined (using Sentinel Admin API).
94	UpdateOutOfSync	You attempted to install a V2C file with an update counter that is out of sync with the update counter in the Sentinel protection key. The vendor should obtain a new C2V file from the customer and then generate a new V2C file.
95	RemoteSharingViolation	There were multiple attempts to access the key from a remote machine using a proxy. The user is attempting to access a license that does not support concurrency from a remote machine, using a proxy to make the remote machine appear as local.
96	CloudSessionOccupiedRemotely	A cloud licensing session was released because the client requested the seat from a different location
97	CloudMissingAuthorization	Cloud licensing authorization is required to use this license
98	InvalidNetworkSeats	Invalid seat value in detach of seats with concurrency. Seat count cannot be decreased when modifying a detach
99	NetworkDetachDisabled	Detach of seats with concurrency is disabled on a Product with only unlimited-concurrency features
100	CloudNotSupp	The requested cloud functionality is not supported
101	CloudNotTrusted	Only a vendor who satisfied the documented requirements can install a license in trusted license storage
102	CloudStorageCommErr	A communication error occurred with the license storage
103	IdentityExpired	The client identity has expired
104	InvOption	The option value specified for hasp_updateSession is not valid
105	CloudStorageBusy	The license server is overloaded. The user should retry the operation in a few seconds.
106	MachineDenied	Login denied because the fingerprint cannot be fetched from this machine or the fingerprint fetched from this machine is not in the correct format
107	MachineDisabled	Login denied because this machine is disabled
108	IdentityRateLimitExceeded	The rate at which identity requests are received exceeds the contracted limit.
109	FeatureStartDateNotReached	Login denied because feature start date not yet reached.
110	TemporarilyNotAvailable	(For identity-based licenses) The identity string is currently not accessible because the server received too many requests to access the license. This is a temporary condition. The user should retry later.
111	ConflictingAuthenticationMethods	You cannot use both an identity string and a JWT for the same server address.
112	AccessTokenIsInvalid	The JWT or LM access token is invalid. Restart the operation.
113	AccessTokenExpired	The JWT or LM access token has expired. Restart the operation.
400	NoApiDylib	Unable to locate dynamic library for API
401	InvApiDylib	Dynamic library for API is invalid
402	IncompleteApiDylib	Requested function was not found OR In the case of the API Dispatcher, API DLL is too old
500	InvalidObject	Object was incorrectly initialized
501	InvalidParameter	Scope string is too long (maximum length is 32 KB)
502	AreadyLoggedIn	Logging in twice to same object
503	AlreadyLoggedOut	Logging out twice from same object
525	OperationFailed	Incorrect use of system or platform
600	NoExtblock	Internal error occurred: No classic memory extension block available
650	InvPortType	Internal error occurred: Invalid port type
651	InvPort	Internal error occurred: Invalid port value
652	HaspDotNetDllBroken	.NET DLL found broken
698	NotImplemented	Requested function was not implemented OR In the case of the API Dispatcher, API DLL is too old
699	InternalError	Internal error occurred in the API

0

StatusOk

Request was successfully completed

1

InvalidAddress

Request exceeds the Sentinel protection key memory range

2

InvalidFeature

Legacy HASP HL Run-time API: Unknown/Invalid Feature ID option

3

NotEnoughMemory

System is out of memory

4

TooManyOpenFeatures

Too many open sessions exist

5

AccessDenied

Access to Feature was denied

6

IncompatibleFeature

Legacy decryption method cannot work on Feature

7

ContainerNotFound

Sentinel protection key is no longer available

8

BufferTooShort

Encrypted/decrypted data length too short to execute method call

9

InvalidHandle

Invalid handle was passed to method

10

InvalidFile

Specified File ID is not recognized by API

11

DriverTooOld

Installed driver is too old to execute method

12

NoTime

Real-time clock (RTC) not available

13

SystemError

Generic error from host system call

14

DriverNotFound

Required driver is not installed

15

InvalidFormat

File format for update is not recognized

16

RequestNotSupported

Unable to execute method in this context

17

InvalidUpdateObject

Binary data that was passed to method does not contain an update

18

KeyIdNotFound

Sentinel protection key was not found

19

InvalidUpdateData

Required XML tags were not found
OR
Contents in binary data are missing or invalid

20

UpdateNotSupported

Update request is not supported by Sentinel protection key

21

InvalidUpdateCounter

Update counter is not set correctly

22

InvalidVendorCode

Invalid Vendor Code was passed

23

EncryptionNotSupported

Sentinel protection key does not support encryption type

24

InvalidTime

The time value that was passed is outside the supported value range

25

NoBatteryPower

The real-time clock battery has run out of power

26

UpdateNoAckSpace

Acknowledge data that was requested by the update ack_data parameter is NULL

27

TerminalServiceDetected

Program is running on a terminal server

28

FeatureNoteImplemented

Requested Feature type is not implemented

29

UnknownAlgorithm

Unknown algorithm used in V2C or V2CP file

30

InvalidSignature

Signature verification operation failed

31

FeatureNotFound

Requested Feature not found

32

NoLog

Access log not enabled

33

LocalComErr

Communication error occurred between the API and the local Sentinel License Manager

34

UnknownVcode

Vendor Code is not recognized by API

35

InvalidXmlSpec

Invalid XML specification exists

36

InvalidXmlScope

Invalid XML scope exists

37

TooManyKeys

Too many Sentinel protection keys are currently connected

38

TooManyUsers

Too many users are currently connected

39

BrokenSession

Session was interrupted.

This can occur when certain updates are applied to the license while a session is active. For example:

>A Feature required by the session was deleted.

>The license was canceled.

>The network (remote license) support setting for a required Feature was changed. (In this case, all sessions will be interrupted, including local sessions.)

This may also indicate that the protection key is not available or that the user is attempting to bypass the application protection by using a protection key emulator.

40

RemoteCommErr

Communication error occurred between local and remote Sentinel License Managers

41

FeatureExpired

Feature has expired

42

TooOldLM

Sentinel License Manager version is too old. Update Sentinel Run-time Environment to the latest version.

43

DeviceError

For a Sentinel SL key, an input/output error occurred in the secure storage area
OR
For a Sentinel HL key, a USB communication error occurred

44

UpdateBlocked

Update installation not permitted

45

TimeError

System time has been tampered with

46

SecureChannelError

Communication error occurred in the secure channel

47

CorruptStorage

Corrupt data exists in secure storage area of Sentinel protection key

48

VendorLibNotFound

The customized vendor library (haspvlib.vendorID.*) cannot be located

49

InvalidVendorLib

Unable to load Vendor library

50

EmptyScopeResults

Unable to locate any Feature that matches the scope

51

VMDetected

Protected application is running on a virtual machine, but one or more Features are not enabled for virtual machines.
OR
The user attempted to rehost a protection key from a physical machine to a virtual machine. However, none of the Features contained in the protection key are enabled for virtual machines.

52

HardwareModified

Sentinel SL key incompatible with machine hardware. Sentinel SL key locked to different hardware.
OR
In the case of a V2C or V2CP file, conflict between Sentinel SL key data and machine hardware data. Sentinel SL key locked to different hardware.

53

UserDenied

Login denied because of user restrictions

54

UpdateTooOld

Trying to install a V2C or V2CP file with an update counter that is out of sequence with update counter in the Sentinel protection key. Values of update counter in file are lower than those in Sentinel protection key.

55

UpdateTooNew

Trying to install a V2C or V2CP file with an update counter that is out of sequence with the update counter in the Sentinel protection key. The gap between the first value in the file and the value in Sentinel protection key is greater than 1.

56

VendorLibOld

Vendor library is too old

57

UploadError

Check in of a file (such as V2C, H2R) using Admin Control Center failed, possibly because of illegal format

58

InvalidRecipient

Invalid XML RECIPIENT parameter

59

InvalidDetachAction

Invalid XML action parameter

60

TooManyProducts

The scope specified in the Transfer method does not specify a unique Product

61

InvalidProduct

Invalid Product information

62

UnknownRecipient

Update can only be applied to recipient machine specified in the Detach method, not to this machine

63

InvalidDuration

Invalid detached license duration period specified. Duration must be less than or equal to maximum allowed for this license.
OR
Duration extension is to a date earlier than the expiration date of the current detached license.

64

CloneDetected

Cloned Sentinel SL storage was detected. Feature is unavailable.

65

UpdateAlreadyAdded

The specified V2C or or V2CP update was already installed in the License Manager service

66

HaspInactive

Specified Key ID is in Inactive state

67

NoDetachableFeature

No detachable Feature exists in the specified key from which the detached license is requested

68

TooManyHosts

The specified scope does not specify a unique host

69

RehostNotAllowed

Rehost action is not allowed for the specified Key ID

70

LicenseRehosted

Original license has been transferred to another machine. Therefore, the license cannot be returned to the source machine.

71

RehostAlreadyApplied

Old rehost license cannot be applied. A rehost-counter mismatch occurred

72

CannotReadFile

A V2C or V2CP file was not found, or access was denied

73

ExtensionNotAllowed

The license cannot be extended because the number of detached licenses is greater than the number of concurrent licenses allowed

74

DetachDisabled

The user attempted to detach a Product from a network license hosted on a virtual machine. However, none of the Features included in the Product are enabled for virtual machines.

75

RehostDisabled

The user attempted to rehost a protection key from a virtual machine. However, none of the Features contained in the protection key are enabled for virtual machines.

76

DetachedLicenseFound

The user attempted to format an SL-AdminMode key or to migrate an SL-Legacy key to an SL-AdminMode key. However, a Product is currently detached from the key.

77

RecipientOldLm

For a rehost operation: The fingerprint of the target machine was collected using tools (RUS utility or Licensing API) earlier than Sentinel LDK v.7.0.

78

SecureStoreIdMismatch

A secure storage ID mismatch occurred

79

Duplicatehostname

The license fingerprint is bound to a specific hostname; however, two or more machines with this hostname were found in the network. As a result, the license cannot be used.

80

MissingLM

A protected application tried to log in to a Feature that supports concurrency on a Sentinel HL (Driverless configuration) key. The Sentinel LDK License Manager service is not active on the computer where the key is located.

81

FeatureInsufficientExecutionCount

A protected application tried to consume or reserve multiple executions while logging in to a Feature. However, the license does not contain the number of executions that were requested.

82

ImcompatiblePlatform

The function is attempting to perform an operation that is not compatible with the target platform

83

HaspDisabled

A Sentinel HL (Driverless configuration) key was disabled because a user attempted to tamper with the key or with the protected application

84

SharingViolation

An HL key is being shared by the use of a USB splitter device (such as Smart X). When this error occurs, a "sharing violation" message is also displayed on the relevant page in Admin Control Center.

85

KilledSession

The session was interrupted manually from Admin Control Center or was interrupted due a network malfunction

86

VsDetected

The function detected that the operation is being performed in virtual storage. The machine is using computer restoration software.

87

IdentityRequired

(For identity-based licenses) An identity string is required

88

IdentityUnauthenticated

(For identity-based licenses) The identity string is not authenticated

89

IdentityDisabled

(For identity-based licenses) The identity string is disabled

90

IdentityDenied

(For identity-based licenses) The client identity does not have enough permission for the operation

91

IdentitySharingViolation

(For identity-based licenses) The session was killed because the identity string used to create the session was acquired by another machine.

92

IdentityTooManyMachines

(For identity-based licenses) The maximum number of machines to which the identity string can be assigned was reached

93

IdentityServerNotReady

(For identity-based licenses) The option to store identity secrets with encryption was selected in Admin Control Center, but the authentication key was not yet defined (using Sentinel Admin API).

94

UpdateOutOfSync

You attempted to install a V2C file with an update counter that is out of sync with the update counter in the Sentinel protection key.

The vendor should obtain a new C2V file from the customer and then generate a new V2C file.

95

RemoteSharingViolation

There were multiple attempts to access the key from a remote machine using a proxy.

The user is attempting to access a license that does not support concurrency from a remote machine, using a proxy to make the remote machine appear as local.

96

CloudSessionOccupiedRemotely

A cloud licensing session was released because the client requested the seat from a different location

97

CloudMissingAuthorization

Cloud licensing authorization is required to use this license

98

InvalidNetworkSeats

Invalid seat value in detach of seats with concurrency. Seat count cannot be decreased when modifying a detach

99

NetworkDetachDisabled

Detach of seats with concurrency is disabled on a Product with only unlimited-concurrency features

100

CloudNotSupp

The requested cloud functionality is not supported

101

CloudNotTrusted

Only a vendor who satisfied the documented requirements can install a license in trusted license storage

102

CloudStorageCommErr

A communication error occurred with the license storage

103

IdentityExpired

The client identity has expired

104

InvOption

The option value specified for hasp_updateSession is not valid

105

CloudStorageBusy

The license server is overloaded. The user should retry the operation in a few seconds.

106

MachineDenied

Login denied because the fingerprint cannot be fetched from this machine or the fingerprint fetched from this machine is not in the correct format

107

MachineDisabled

Login denied because this machine is disabled

108

IdentityRateLimitExceeded

The rate at which identity requests are received exceeds the contracted limit.

109

FeatureStartDateNotReached

Login denied because feature start date not yet reached.

110

TemporarilyNotAvailable

(For identity-based licenses) The identity string is currently not accessible because the server received too many requests to access the license. This is a temporary condition. The user should retry later.

111

ConflictingAuthenticationMethods

You cannot use both an identity string and a JWT for the same server address.

112

AccessTokenIsInvalid

The JWT or LM access token is invalid. Restart the operation.

113

AccessTokenExpired

The JWT or LM access token has expired. Restart the operation.

400

NoApiDylib

Unable to locate dynamic library for API

401

InvApiDylib

Dynamic library for API is invalid

402

IncompleteApiDylib

Requested function was not found
OR
In the case of the API Dispatcher, API DLL is too old

500

InvalidObject

Object was incorrectly initialized

501

InvalidParameter

Scope string is too long (maximum length is 32 KB)

502

AreadyLoggedIn

Logging in twice to same object

503

AlreadyLoggedOut

Logging out twice from same object

525

OperationFailed

Incorrect use of system or platform

600

NoExtblock

Internal error occurred: No classic memory extension block available

650

InvPortType

Internal error occurred: Invalid port type

651

InvPort

Internal error occurred: Invalid port value

652

HaspDotNetDllBroken

.NET DLL found broken

698

NotImplemented

Requested function was not implemented
OR
In the case of the API Dispatcher, API DLL is too old

699

InternalError

Internal error occurred in the API

HaspStatus Enumeration