Wild Card and Text Searches

Sentinel LDK-EMS provides various search methods, including:

> Wild Card Search

>AND Search

>Exact Word Search

>Partial Word Search

Wild Card Search

Wild Card search returns results that match combinations of characters and wild cards. Sentinel LDK-EMS supports the asterisk (*) and question mark (?) as wild card characters. Wild Card search is available for Products, Features, Entitlements, Product Keys, Customers, and Channel Partners under their respective tabs.

Wild Card Character Meaning Use Example
Asterisk (*) Matches zero or more non-space characters. After a search term

123* matches any value starting with 123, such as 1234, 123567, and 123667.

Inside a search term 12*3 matches any value starting with 12 and ending with 3, such as 1243, 12443, and 1247356873.
Before a search term *123 matches any value ending with 123, such as, 9123, 2341252123, and 65665123.
Question mark (?) Matches exactly one non-space character. After a search term

123? matches 1234, 1235, and 1230.

Inside a search term 12?3 matches 1243, 1253, and 1263.
Before a search term ?123 matches 9123, 1123, and 2123.

NOTE    

>You can include more than one wild card character in a single search term or phrase, and you can use a combination of two wild card characters.

>Wild card searches are not supported for the E-mail Contains criterion.

AND Search

If there is a space between two search terms, the AND operator is used. The search returns matching entries where both of the terms exist. The search includes ALL search terms, so it is recommended to exclude terms that are not required in the search, such as and, in, and the. AND search is available for Products, Features, Entitlements, Product Keys, Customers, Channel Partners, and Users under their respective tabs.

Example

A search for Sara Brown returns all entries having both Sara and Brown, for example, Sara Brown, Sara J. Brown, and Louise Sara Ellen Brown.

Exact Word Search

To search for an exact word or phrase, surround the search query with double quotation marks (" ").

Example

A search for "Sara Brown" returns all entries having the exact name, Sara Brown.

Partial Word Search

This search method is similar to a simple, case-insensitive text search that lets you search for one or more words starting with the specified characters. If you enter multiple instances of the same term, all related entries are returned, regardless of the number of times the term appears.

Examples

>A search for 123 returns all entries starting with these numbers, such as 123, 12345, and 12377547.

>A search for jo sm or John Smith returns all entries starting with these letters, such as John Smith, Johnny J. Smith, and Steven Johnson Smithsonian.

>A search for sa sa (two instances of the same characters) returns all entries starting with these characters, such as Sandy Sarah Samson, Sally Brown, and Sandlewood.

NOTE   Search results for 123 and 123* will be similar. Similarly, search results for jo and jo* will be similar.