Transactions
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New to Sentinel EMS?
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What is a Transaction?
In Sentinel EMS, a transaction is the detail of an entity logged into the audit log every time an operation such as create, update, deploy, complete, etc. is performed on an entity. Sentinel EMS logs the transaction details for the following entities: entitlement, activation, product, customer, contact, user, channel partner, and channel partner user.
Transaction Search Attributes
Sentinel EMS provides the Transactions page that enables you to view the transaction data of several entities. You can view both the old and new values when viewing a single transaction. You can search transaction records using the following fields in the Transactions page:
| Search Parameter | Description |
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| Entity Type |
Specify the entity type as entitlement, activation, product, customer, contact, channel partner, user and channel partner user. You can also leave it blank to search all. |
| Entity Identifier | Specify the entity identifier. For example, you can specify EID of an entitlement or AID of an activation as the entity identifier. The system searches and retrieves similar matching records by matching the search string to appear anywhere in the field. |
| Transaction Date From | Specify the start date of the range to display transaction details. The date format is MM/DD/YYYY. |
| Transaction Date To | Specify the end date of the range to display transaction details. The date format is MM/DD/YYYY. |
| Comment | Specify text to search the comments entered in the audit log of an entity. |
Viewing Transaction Details
To view the transaction details of an entity:
1.From the navigation pane, click Transactions. The Transactions page displays the transaction records for the past 24 hours (by default).
2.Using the search parameters, filter these records to identify the transaction for which you want to view details.
3.In the Actions column for the transaction, click View Details to display a detailed view of the transaction.