Basic Concepts

The Sentinel EMS REST API enables you to integrate various functionalities of Sentinel EMS in your organizational management software (for example, ERP or CRM).

The main advantages of the REST API include ease of integration and development, availability with every language and platform, standard basic authentication, and flexible request/response data formats (XML and JSON).

Sentinel EMS API follows the REST architecture, and provides access to resources (data entities) through URI paths. To use a REST API method, your application will issue an HTTP request and parse the response. The supported response formats are XML and JSON. The methods available are the standard HTTP methods: POST, GET, PUT, PATCH, and DELETE.

In this section:

>Prerequisites

>URL Formation and API Version

>HTTP Methods

>Authentication

>Accept Header

>HTTP Status Codes

>Error Codes

>Filtering

>Pagination

>Sorting

>Permissions

>Reports

>Health Check API Endpoint

>Backward Compatibility Policy