Channel Partners

A channel partner is a company that partners with you to market and sell your products. Sentinel EMS enables you to allow your channel partners to access Sentinel EMS functionality to assist them in servicing their customers.

>You can define channel partners on the Channel Partners page.

>You can associate each channel partner with one or more Products from the catalog.

>You can associate entitlements with a channel partner. When you open a screen to add Products to an entitlement, only Products associated with the channel partner are listed.

>You can list all entitlements associated with a given channel partner.

>You can designate users of Sentinel EMS as Channel Partner users. A Channel Partner user must be associated with a specific channel partner. Each Channel Partner user is authorized to view and activate entitlements for their customers.