Resolved Issues

Release: 6.4

The following issues are resolved in the Sentinel EMS 6.4 release:

Ref. # Description

SM-215783

The Activations page displayed fingerprint values in lowercase under the Activation Attributes tab instead of preserving the original case.

SM-213077

Sentinel EMS did not complete activation for custom or third-party license generators when an external ID was specified at the activation level.

SM-208303

For Sentinel LDK activations, uploading a C2V file on the Activations page failed when the file extension was in uppercase.

SM-209585

The Activate button on the Entitlements page remained disabled when a user selected an entitlement after expanding it in the search results, requiring a page refresh to enable the button.

SM-214740

When splitting a Sentinel LDK entitlement containing versionless products, Sentinel EMS returned an internal error if a user email address was not provided in the sendNotification parameter.

SM-213601

Updating an entitlement did not correctly update the last modified date or transaction timestamps, resulting in incorrect results when searching for modified entitlements.

SM-213040

In an entitlement where a product’s feature has multiple license models, changing the license model did not correctly update the locking criteria.

SM-212490

Adding a new line item to a cloud-connected entitlement using the Replace Entitlement API resulted in an error when Entitlement as a Whole was enabled.

SM-206837

Setting the line item end date to the maximum expiry date 12/31/2091 failed when the line item start date was set to No Start Date.

SM-208822

Disabled license models appeared in the license model dropdown when configuring a product feature.

SM-214284

Vendor users with all customer management permissions were not allowed to manage user associations from the vendor portal.

SM-213191

When creating a user association using a fully copied Key ID in the vendor portal, the key was not loaded or could not be selected, while partial Key ID input worked as expected.

SM-209407

User association with a Sentinel Key failed when the key description contained parentheses.

SM-213874

A vendor user could not activate an entitlement due to insufficient role permissions within the assigned market group.

SM-211566

Sentinel EMS allowed creating a user for a customer in a different market group through the REST API, resulting in the customer and user belonging to different market groups.

SM-209252

Standard vendor users could not generate the Customer Entitlement report because the mandatory Customer Ref ID field was not visible to them.

SM-209010

Generating the Products report on the Generate Data Export page failed with an error because the report ID was used instead of the report name in the report generation request.

SM-212667

In the customer portal, only the first 10 downloads were visible when a product had more than 10 associated downloads, and navigating to later pages caused the pagination controls to disappear.

SM-202641 The Access Management menu appeared in the Customer Portal navigation for instances configured with only Sentinel LDK enforcement, although it should not be displayed.

SM-211894

Sentinel EMS did not accept Webhook endpoint URLs containing special characters such as _ and == when used as part of an access key in the URL.

SM-213393

The keyId parameter was missing from the response of the Add Activation API.

SM-211127

The Search Activations API incorrectly returned Sentinel RMS as the enforcement type for a Services activation when a versionless product contained both Sentinel RMS and Services variants, and the Sentinel RMS variant was activated first.

SM-207436

The Entitlement API endpoints allowed duplicate features in a line item during POST and PUT operations instead of ignoring duplicates and including only a single feature.

SM-214651

Updating a customer using the PATCH API returned an internal error when modifying the customer identifier for deployed entitlements using the Flexible license model with on-premises network deployment mode.

SM-215848

The Delete Fingerprint API endpoint intermittently returned a 503 error and showed degraded performance when processing fingerprints associated with a large number of line items.

SM-212144

The Search Machine Accounts API returned an empty response for standard users when they did not have access to any machine accounts, while Administrator and Service Account users received the expected results.

SM-207539

The Add Product API returned an error when the isLDKEnforcement field was included in the request payload for enforcements other than Sentinel LDK.

SM-215043

The CSV feature import processed only the first license model for features with multiple license models, resulting in incomplete feature creation, while JSON import worked as expected.

SM-213447

The CSV product import included only the first memory record for products with multiple memory files, while JSON import worked as expected.

SM-214554

During migration from Sentinel LDK-EMS to Sentinel EMS, memory data was missing for some entitlements.

SM-214275

The migration incorrectly associated admin users with market groups, which restricted editing of the migrated market groups.

SM-202585 The partner name appeared multiple times in the grid configuration on the Entitlements page instead of appearing only once.
SM-212250 Vendor users were not disabled immediately upon reaching their expiration date and were able to access Sentinel EMS even after their accounts had expired.