Getting Started

>Logging In

>Forgot Password?

>Change Password

Logging In

You log in using the credentials that you received in the welcome email.

To log in:

1.Click the link in the email or enter the Sentinel LDK Cloud Portal URL in the address bar of a web browser and press Enter. (The login URL is comprised of <URL>/customer/login.) The login page opens.

image of the customer login screen

2.Enter the email address and password that you received in the welcome email.

3. Click Log In.

We recommend that you change your password after you log in for the first time.

Forgot Password?

You can reset your password using the Forgot Password? option available on the login page.

To reset your password:

1.On the login page, click Forgot Password?

2.Enter the email address that was specified in the welcome email.

forgot password dialog box

3. Click Reset Password. A new password will be sent to you through email.

Change Password

After logging in to Sentinel LDK Cloud Portal, you can change your password.

To change your password:

1.Log in to the customer portal with your email address and password.

2.At the top-right corner of the page, click your profile name and select Change Password.

Change Password link in profile area

The Change Password screen opens.

change password dialog box

3.In the Old Password box, enter your current password.

4.In the New Password box, enter your new password.

NOTE   Passwords are case sensitive and must meet the following criteria:

>Must be between 8 to 30 characters

>Must have at least one lowercase character (a-z)

>Must have at least one uppercase character (A-Z)

>Must have at least one number (0-9) or special character (! @ # $ % ^ & * ( ) , . _ - + =)

5.In the Confirm Password box, enter your new password again.

6.Click Change Password.