RUS Workflow

When you deliver your Products to a customer, you can include a customized version of the RUS utility with the installation package. You can also include the instructions for using RUS.

(To perform rehost, your customer will require the customized RUS utility.)

When a license update is required, you have the option of either retrieving customer licensing information from Sentinel EMS, or of requesting that a customer produces and sends you a Customer-to-Vendor (C2V) file for the Sentinel protection keys to be updated. C2V files have a .c2v extension and contain information on the licensing and memory content of the Sentinel protection keys.

When you receive C2V files from a customer, you check them in using Sentinel EMS. For additional information, see Processing C2V Information.

Regardless of whether you obtain the data from Sentinel EMS or in the form of a C2V file from your customer, the collected data enables you to produce an update most suited to the customer’s needs. At no point in this workflow is it necessary to reconfigure security or protection at the customer’s site.

You define the requested license updates in Sentinel EMS as Protection Key Update orders for delivery to the customer. For more information on defining Protection Key Update orders, see Defining Entitlements.

The process of producing a Protection Key Update order generates a file for each Sentinel protection key to be updated. This can be either a Vendor-to-Customer (V2C) file or an executable that contains the license update data. For more information on the Protection Key Update order production process, see Producing Orders .

The output file is then delivered to the end user, who either runs the executable as instructed by you, or uses the RUS utility to apply the license update data contained in the V2C file.

Example: Using RUS for License Updates

Scenario: One of HQ Software’s customers, ABC Design, has ordered the upgraded version of HQ Design Pro that contains the new REPORT GENERATOR Feature, for five of its 20 HQ Design Pro users. The customer is asked to send C2V files containing details of the five deployed Sentinel HL keys to be updated.

HQ Software included the RUS utility in the installation package for HQ Design Pro. ABC Design uses the RUS utility to generate the C2V files and sends them to HQ Software. These files contain the current status of the license on the specific Sentinel HL keys.

HQ Software checks in the C2V files, defines a Protection Key Update order for the HQ Design Pro v.2.0 Modification Product, and produces a license update contained in five V2C files. For additional information on this example order, see Order Example 3: Order for .

The V2C files are sent by email to ABC Design. Each of the five end users applies the update to their Sentinel HL key using the RUS utility, and returns a C2V file containing a confirmation receipt.