Loss of Connection With a Network License

A network-type protection key (HL or SL) that contains Features with concurrency typically does not reside on the same machine as the protected application (the client machine).

Under certain circumstances, the communication between the protected application and the protection key may be lost. For example, the protected application may fail or the client machine may crash. As a result, the protection key is left with an open session for a non-existent instance of the protected application. This reduces the number of available network seats for the application in the license.

The Admin LM on the license server machine contains an automatic function that identifies instances where a network protection key and the relevant protected application (on separate machines) have become disconnected. When this situation occurs, the session times out after three minutes. At that point, the Admin LM frees the network seat for re-use.

This functionality is completely automatic and requires no setup or configuration activities by the software vendor or the end user.