Customer Portal - Activating Entitlements

If an entitlement includes customer information, then at the time Product Keys are generated, an email is automatically sent to the customer. The email contains the Product Keys and a link to the Sentinel LDK-EMS Customer Portal in Sentinel LDK-EMS.

To log in to the Customer Portal, customers click the provided link. At the login screen, the customer enters a Product Key.

If you specified in the entitlement that user registration is desired (or mandatory), the customer is requested (or required) to fill out a registration form.

Next, the Product Key screen is displayed.

This screen displays the status of the Product Key, including the number of activations remaining.

The customer uses this screen to activate the entitlement as follows:

>If the customer logged in to the Customer Portal from the machine where the license should be installed, the customer can click Online Activation. Activation of the entitlement proceeds automatically.

>If the customer did not log in to the Customer Portal from the machine where the license should be installed, the customer can click Offline Activation. The customer can then download the RUS utility. The customer uses this utility in order to generate a C2V file and perform the activation process manually.