Customer Portal - Applying Updates to Protection Keys

If an entitlement contains one or more updates to protection keys, several methods exist to apply the updates to the keys on the end user's machine.

One method is to send the generated V2C file to the end user by email. The end user can apply the V2C files using Admin Control Center or the RUS utility. You can also program a function in to the protected application to apply a V2C file using calls to Sentinel Licensing API or to Sentinel LDK-EMS Web Services.

A simpler method is to send the end user a link to the Customer Portal. The end user clicks the link from the machine where the relevant protection keys are located. The Customer Portal login screen is displayed.

On the License Update tab of the screen, the end user clicks Update Licenses. Sentinel LDK-EMS determines which protection keys are located on the end user's machine. For each protection key located, Sentinel LDK-EMS determine what update entitlements are outstanding for the key and applies all the entitlements in the correct sequence. No other action is required by the end user.

The following limitations exist for this method:

>Sentinel LDK Run-time Environment version 7.100 or later must be present on the end user's machine.

>This method is not applicable for an update that installs a new SL key on the end user's machine. The method can only be used to update existing keys.

>This method cannot be used to update an SL Legacy key.