Entitlement Status Values
During the course of its life cycle, an entitlement is assigned statuses as follows:
User Action |
|
Description |
---|---|---|
Create a new entitlement, click Save OR Re-open an entitlement. | Draft | Indicates that the entitlement is not yet ready for production. The entitlement details can be modified, or the entitlement can be deleted. |
Create a new entitlement or edit an existing entitlement, click Queue. | Queued | Indicates that the entitlement is in the production queue, awaiting production. The details of a Queued entitlement cannot be changed. You can, however, remove the entitlement from the production queue by reopening it. This changes the status of the entitlement to Draft. |
In an entitlement for Product Keys, select one or more Products and click Produce. | Product Keys Generated | Indicates that Product Keys for one or more Products in the entitlement have been generated. If the entitlement contains customer information, the customer receives an email. The email contains the Product Keys and information on how to log in the Sentinel LDK-EMS Customer Portal and activate the protection key. |
Produced | In an entitlement that includes multiple Product Keys, at least one Product Key has been used to activate the protected software. The entitlement contains additional Product Keys that have not yet been used. | |
Completed | In an entitlement for protection key updates or for HL keys, the entire entitlement has been produced. In an entitlement for Product Keys, all the Product Keys have been used to activate the protected applications. | |
Acknowledged | The end user has verified that the entitlement was applied at the customer site. |