Product-to-User Association

What Is a Product-to-User Association?

In user-based licensing, you or your customer's administrator user associate a customer's products with users. This makes the products available to the specified users.

If you later need to modify the list of available products for specific users without changing the license details, you can simply update the product-to-user association without the need for creating new entitlements. For example, suppose you offer training for your products, and the trainees change every few weeks. Instead of creating new entitlements every training cycle, you can simply switch the users that are associated with the relevant products.

This page describes how you can perform this task from the Sentinel EMS vendor portal. A customer's administrator user can perform this task from the Sentinel EMS customer portal. For details, see Guide to the Sentinel EMS Customer Portal.

To associate a customer's users with a product:

1.From the navigation pane, select Customers > Product-to-User Association to view the Product-to-User Association page.

2.In the Customer field, enter the name of the customer. You can also select the customer name from the list of suggestions that appear when you start typing. When a customer is selected, all the products available for user association from all the customer's entitlements are displayed.

3.Scroll to the product that you want to associate with users. In the Actions column, click Manage User Association. The Manage User Association page is displayed showing the list of available and associated customer's users. (Add a user if needed and associate the user with the customer. For details, see Users.)

4.From the Available Users pane, click the users that you want to associate with the product. The selected users are moved to the Associated Users pane.

5.Click Save.

To disassociate customer's users from a product:

1.From the navigation pane, select Customers > Product-to-User Association to view the Product-to-User Association page.

2.In the Customer field, enter the name of the customer. You can also select the customer name from the list of suggestions that appear when you start typing. When a customer is selected, all the products available for user association from all the customer's entitlements are displayed.

3.Scroll to the product from which you want to disassociate users. In the Actions column, click Manage User Association. The Manage User Association page is displayed showing the list of the available and associated customer's users.

4.In the Associated Users pane, scroll to the user that you want to disassociate and, in the Actions column, click Delete. The user is removed from the Associated Users pane.

5.Click Save.