Provisioning Requests
>Prerequisites for Viewing and Managing Provisioning Requests |
Prerequisites for Viewing and Managing Provisioning Requests
A role that includes Entitlement and/or Activation Management permissions. At minimum, you need:
>View permission to view a provisioning request.
>Edit permission to manage a provisioning request.
For details, see Roles.
Request Status
The Status of a provisioning request can be one of the following:
Status | Description |
---|---|
Request Sent |
Indicates that a provisioning request was sent to the provisioning endpoint. |
Request Queued |
Indicates that a provisioning request was initiated and is in the queue. |
In Progress |
Indicates that the provisioning request is currently being handled by the provisioning system. |
Completed |
Indicates that the provisioning request was successfully processed by the provisioning system. |
Dispatch Failed |
Indicates that the provisioning request could not be sent. |
Failed |
Indicates that the provisioning request could not be processed by the provisioning system. This can occur for many reasons, such as a missing or inaccurate provisioning plan or method, validation issues, or the provisioning endpoint might be unavailable. |
Provisioning Attributes
The following table describes the attributes that are available on the Provisioning Requests page.
Attribute | Description |
---|---|
Status | Status of the provisioning request, as described in Request Status. |
Product | Name of the product associated with the request. |
Product ID |
Numeric identifier for the product. This refers to the product associated with the request. |
EID |
Entitlement ID. A unique identifier for an entitlement. |
AID |
An auto-generated GUID (Globally Unique Identifier) that is assigned to activations, for example: q5251rst-69q6-49qz-qrs5-45q225r9375s |
Activated Quantity |
Number of provisions consumed in the activation. For example, this might be the number of accounts or services that were provisioned. |
Comments |
Comments related to the provisioning request. |
Plan |
Plan associated with the request. A plan includes a set of static and/or dynamic expressions that are used by the provisioning endpoint to provision the activated products. You create plans in Sentinel EMS. For details on creating a plan, see Provisioning Plans. For details on managing the associated plan, see Managing Provisioning Associations. |
Method |
Method associated with the request. A method specifies the data required to send a provisioning request. For details on creating a method, see Provisioning Methods. For details on managing the associated method, see Managing Provisioning Associations. |
Status Update Date | The date and time that the request status was last updated. |
Actions for Requests
The following table lists the actions available for provisioning requests.
Action | Description |
---|---|
Update Status |
You can update the status of a request to: >In Progress: The request was initiated in Sentinel EMS and is in progress. >Completed: The request is successfully executed. >Failed: The request failed. Minimum role permissions to update the status of a request: > View and Edit permissions for entitlements. |