Sentinel LDK Administration and Customer Services

This section discusses the following topics:

>Administration tasks. This topic is intended for users authorized to perform Sentinel LDK Administration tasks. The topic describes how to use Sentinel EMS to define user details, manage Sentinel LDK licenses and the Sentinel LDK Master license, and configure system settings.

>Customer Services. This topic is intended for users authorized to perform Sentinel EMS Customer Services tasks. It describes how to use Sentinel EMS to view and edit customer details, and to perform manual Product activation for customers.

>Channel partners. This topic provides an overview of the functionality that is available in Sentinel EMS for working with channel partners.

For an overview of Sentinel EMS and for information on starting to use the application, see Introduction to Sentinel EMS.

In this section:

>Administration Tasks

>Customer Services

>Channel Partners

NOTE   This section provides high-level information on the Administration, Customer Services, and channel partner processes in Sentinel EMS. For detailed practical instructions for using each function in Sentinel EMS, see the Sentinel EMS User Guide for Sentinel LDK.