Activations
An activation refers to a method of generating a license for a product. Licenses uses machine-specific locking criteria to identify a device. This ensures that the product can be used only on the device to which it is locked.
Prerequisites for activating a product:
>The remaining quantity of the product in your entitlement must be more than zero.
>The locking code of your machine must be available when generating a locked license.
The Activations Page
In the navigation pane, click Activations to open the Activations page.
| To learn how to: | See: |
|---|---|
| View activations or license details |
>Viewing Activations or License Details |
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Activate a product NOTE You perform these activation tasks from the Entitlements page or the Products page.
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| Activate a product without logging in to the customer portal |
Viewing Activations or License Details
This section describes what you can do on the Activations page.
Viewing Activation Information
For each activation, there are several details available on the Activations page.
The following table explains these activation details:
Search Parameters for Activations
You can use the search bar to filter the listed activations based on the following search parameters.
>AID: Unique identifier for an activation.
>Product Name: Name of the activated product.
For information on how to search, see Searching for an Entity.
Actions for an Activation
The Actions column provides additional operations that you can perform for a record in the grid on this page. Some or all of the following options may be available.
| Action | Description |
|---|---|
| View Entitlements |
Opens the entitlement for the selected activation in the Entitlements page. For details, see Entitlements. |
| View Downloads |
Opens the download details of the activated product in the Downloads page. For details, see Downloads. |
Configuring the Grid
NOTE Relevant only for vendor administrators who log in to the Sentinel EMS customer portal to perform configuration-related activities.
You can show or hide the entity attributes that you want to display as columns on the page, and select the default grid column sorting as needed. For details on configuring the grids, see
Updating and Syncing Licenses from the Login Screen
If available, you can update licenses and sync revoked license data directly from the login screen, without logging in. Both operations use the same mechanism and are performed simultaneously.
>Online: Perform these operations directly on the machine where the licensed software is installed (the target machine).
>Offline: Perform these operations from any device with internet access, using the latest C2V (Customer-to-Vendor) file from the target machine. For example, you might use this option if the machine does not have internet access or is not available. When you complete the process, a V2CP (Vendor-to-Customer Package) license file is generated. To apply the updates, you must transfer the V2CP file to the target machine and apply the license.
You might use this process when:
>You receive a license update notification email from your vendor and need to apply the latest license updates to your machine.
>You revoke a license and need to sync the revocation status with Sentinel EMS so that the license is re-credited to the entitlement. When you revoke a license, the licensed software is no longer available for use on that machine. The revocation status must still be synced with Sentinel EMS for the credit to be returned.
Updating and Syncing Online
You can use the online option to immediately apply license updates and sync revoked license data.
To update and sync online:
1.On the target machine, open a web browser. In the address bar, enter the Sentinel EMS customer portal URL and press Enter.
NOTE
2.In the login screen, click Update/Sync Licenses Online. Sentinel EMS automatically applies any available license updates for keys connected to the machine and syncs any pending revocation data. A key can refer to software or hardware (for example, a dongle), depending on what is installed on the machine. If there are no pending updates or revocation data to sync, a message is displayed that confirms this.
Updating and Syncing Offline
You can perform the update and sync from any device with internet access, as long as you have the latest C2V file from the target machine.
1.Generate the latest C2V file on the target machine.
2.On a device with internet access, open a web browser, enter the Sentinel EMS customer portal URL in the address bar, and press Enter.
3.In the login screen, click Begin Offline Update/Sync.
NOTE
4.In the Perform Offline Update/Sync dialog box, upload the C2V file from the target machine and click Submit.
Sentinel EMS checks for pending updates or revocation data to sync.
If found, Sentinel EMS generates a V2CP file that contains the latest license data, including any available license updates and the active licenses. Sentinel EMS also syncs any pending revocation data, which immediately re-credits the revoked licenses to the entitlement. A success message is then displayed.
Otherwise, a confirmation message is displayed stating that no changes are pending.
5.(Optional) When the success message is displayed, click the Download the V2CP file link to download the latest V2CP file for installation on the target machine. When you install the V2CP file, the license data on the key is overwritten with the updated license information in the V2CP file. Alternatively, you can wait for the next software update from your vendor, which automatically includes these pending changes.