Entitlements
NOTE The Entitlements page is available only when you log in using EID or User Credentials.
An entitlement defines your rights to use a software package or service. An entitlement is an order for products* that specifies the product details, who can use these products, and the duration for which the order is valid. You can activate the products in an entitlement to generate a license that lets you use the software according to the defined terms. Each entitlement is identified by a unique entitlement ID (EID). An entitlement defines the following:
> Product details.
> Quantity of the products that can be consumed.
> Duration for which an entitlement is valid.
>Whether you can activate an entitlement.
>Whether you must activate the entire quantity of products in an entitlement at once, as a single entity.
The Entitlements Page
In the navigation pane, click Entitlements to open the Entitlements page.
For information on how to activate an entitlement, see Activations.
In this section:
>Viewing Entitlement Information
>Search Parameters for Entitlements
>Viewing an Entitlement Certificate
Viewing Entitlement Information
For each entitlement, there are several details available on the Entitlements page. The following table explains these entitlement details:
| Attribute | Description |
|---|---|
| EID | Unique ID that identifies the entitlement. |
| Creation Date |
Creation date of the entitlement. |
|
|
|
| Name | Name of the product associated with the entitlement. |
| Activated Quantity | Product quantity that has been activated. |
| Available Quantity | Product quantity that is available for activation. |
Search Parameters for Entitlements
NOTE Available only when you Login Using User Credentials.
You can use the search bar available on the Entitlements page to filter the listed entitlements based on the following search parameters:
>EID: Entitlement ID of an entitlement.
>Product Name: Name of a product associated with an entitlement.
For information on how to search, see Searching an Entity
Actions for Entitlements
The Actions column provides additional options for each entitlement in the table.
| Action | Description |
|---|---|
| View Certificate | View and email the entitlement certificate of the entitlement. For details, see Viewing an Entitlement Certificate. |
| View Activations |
View activations that are already performed for an entitlement. For details, see Activations. |
| View Downloads |
View the downloads associated with the product within the entitlement using the Downloads page. For details, see Downloads. |
Viewing an Entitlement Certificate
The entitlement certificate contains the details of the entitlement.
To view and email an entitlement certificate for an entitlement:
1.In the Actions column, click 
(More Actions), and then click View Certificate. The entitlement certificate appears as shown:
2.Click Send Email. The Send Email pop-up appears:
3.Enter the Email Address to specify where the entitlement certificate must be sent. If a user for the entitlement exists, then the email address of the user is displayed here by default.
4.Select another Language if required.
5.Click Send. The entitlement certificate will be sent to the specified email address in the language selected.
Configuring the Grid
NOTE Relevant only for vendor administrators who log in to the Sentinel EMS customer portal to perform configuration-related activities.
You can show or hide the entity attributes that you want to display as columns on the page, and select the default grid column sorting as needed. For details on configuring the grids, see Sentinel EMS User Guide.
Activate Using the 'Activate Online' Button
Online product activation is the process where you activate the product on the same machine (computer or other device) where you intend to use the activated product. When the activation process is complete, no further action is required.
To perform online product activation:
1.Depending on the option you used for login, do one of the following:
| If you logged in using: | Perform the following steps: |
|---|---|
| EID or Email |
a.Navigate to the Entitlements page. b.Expand the entitlement that you want to activate. c.Select the products of the entitlement that you want to activate. NOTE For multiple product selection, the buttons to activate the products appear disabled if the products cannot be activated together. |
| PKID |
Navigate to the Products page. The product for the given PKID is already expanded. |
2.Click Activate Online. The Activate Products page opens.
3.Enter the Activatee Email. This is the email address of the individual who performs the activation.
4.In the Select a Key section, select a Key ID from the list of key IDs displayed. If the required keys are not listed in the Select a Key section, click Refresh to display them.
5.Enter Comments if any.
6.Click Complete Activation to generate and automatically apply the license file (V2CP) to the selected key. A V2CP file (Vendor-to-Customer Package file) contains licensing information and updates for the activated product.
7.(Optional) In the bottom right corner of the post-activation page, click Download License and save the V2CP license file for future reference. V2CP files can safely be sent using regular email.
Activate Using the 'Activate Offline' Button
Offline product activation is the process where you may activate the product on one machine (computer or other device) and use the activated product on another machine. This offline process requires you to provide a C2V (Customer-to-Vendor) file, which is generated on the target machine where you will be using the product license. When you complete the activation process, a V2CP (Vendor-to-Customer Package) license file is generated. To use the product, you must transfer the V2CP file to the target machine and apply the license.
To perform offline product activation:
1.Depending on the option you used for login, do one of the following:
| If you logged in using: | Perform the following steps: |
|---|---|
| EID or Email |
a.Navigate to the Entitlements page. b.Expand the entitlement that you want to activate. c.Select the products of the entitlement that you want to activate. NOTE For multiple product selection, the buttons to activate the products appear disabled if the products cannot be activated together. |
| PKID |
Navigate to the Products page. The product for the given PKID is already expanded. |
2.Click Activate Offline. The Activate Products page opens.
3.Enter the Activatee Email. This is the email address of the individual who performs the activation.
4.In the Select C2V section, for Upload C2V, click Select File to browse and upload the C2V file. A C2V file is a Customer-to-Vendor file that is generated on the target machine where you will use the licensed product. The C2V file contains information or data about that machine. C2V files can be safely sent using regular email. If needed, contact your system administrator for information on how to generate a C2V file.
5.Enter Comments if any.
6.Click Complete Activation to generate the license file (V2CP). A V2CP file is a Vendor-to-Customer Package file that contains licensing information and updates for the activated product.
7.In the bottom right corner of the post-activation page, click Download License to download the V2CP file.
You can also use the Download action available on the Activations page to download the V2CP file. For details, see Actions for Entitlements.
8.Transfer the V2CP file to the target machine. V2CP files can safely be sent using regular email.
9.Apply the downloaded V2CP file on the machine where the C2V file was generated according to the instructions you received for the entitlement. For example, you may have been instructed to use Sentinel Admin Control Center or another utility. If needed, contact your system administrator for information on how to apply the V2CP file.