Provisioning Requests

Prerequisites for Viewing and Managing Provisioning Requests

A role that includes Entitlement Management and/or Activation Management permissions. At minimum, the user needs:

>View permissions to view provisioning requests.

>Edit permissions to manage provisioning requests.

The Status of a provisioning request can be one of the following:

Status	Description
Request Sent	Indicates that a provisioning request was sent to the provisioning endpoint.
Request Queued	Indicates that a provisioning request was initiated and is in the queue.
In Progress	Indicates that the provisioning request is currently being handled by the provisioning system.
Completed	Indicates that the provisioning request was successfully processed by the provisioning system.
Dispatch Failed	Indicates that the provisioning request could not be sent.
Failed	Indicates that the provisioning request could not be processed by the provisioning system. This can occur for many reasons, such as a missing or inaccurate provisioning plan or method, validation issues, or the provisioning endpoint might be unavailable.

The following table describes the attributes that are available on the Provisioning Requests page.

Attribute	Description
Status	Status of the provisioning request, as described in Request Status.
Product	Name of the product associated with the request.
Product ID	Numeric identifier for the product. This refers to the product associated with the request.
EID	Entitlement ID. A unique identifier for an entitlement.
AID	An auto-generated GUID (Globally Unique Identifier) that is assigned to activations, for example: q5251rst-69q6-49qz-qrs5-45q225r9375s
Activated Quantity	Number of provisions consumed in the activation. For example, this might be the number of accounts or services that were provisioned.
Comments	Comments related to the provisioning request.
Plan	Plan associated with the request. A plan includes a set of static and/or dynamic expressions that are used by the provisioning endpoint to provision the activated products. You create plans in Sentinel EMS. For details on creating a plan, see Provisioning Plans. For details on managing the associated plan, see Managing Provisioning Associations.
Method	Method associated with the request. A method specifies the data required to send a provisioning request. For details on creating a method, see Provisioning Methods. For details on managing the associated method, see Managing Provisioning Associations.
Status Update Date	The date and time that the request status was last updated.

The following table lists the actions available for provisioning requests.

Action	Description
Update Status	You can update the status of a request to: >In Progress: The request was initiated in Sentinel EMS and is in progress. >Completed: The request is successfully executed. >Failed: The request failed. Minimum role permissions to update the status of a request: > View and Edit permissions for entitlements.

Action

Description

Update Status

You can update the status of a request to:

>In Progress: The request was initiated in Sentinel EMS and is in progress.

>Completed: The request is successfully executed.

>Failed: The request failed.

Minimum role permissions to update the status of a request:

> View and Edit permissions for entitlements.