Entitlements

An entitlement defines your rights to use a software package or service. An entitlement is an order for products and product suites* A product suite is a combination of products that are sold together. that specifies the product details, who can use these products, and the duration for which the order is valid. You can activate the products in an entitlement to generate a license that lets you use the software according to the defined terms. Each entitlement is identified by a unique entitlement ID (EID). An entitlement defines the following:

> Product and product suite details.

> Quantity of the products and product suites that can be consumed.

> Duration for which an entitlement is valid.

>Whether you can activate an entitlement.

>Whether you must activate the entire quantity of products in an entitlement at once, as a single entity.

The Entitlements Page

In the navigation pane, click Entitlements to open the Entitlements page.

For information on how to activate an entitlement, see Activations.

In this section:

>Viewing Entitlement Information

>Search Parameters for Entitlements

>Actions for Entitlements

>Viewing an Entitlement Certificate

>Managing Fingerprints for Entitlements

>Managing Named Users

Viewing Entitlement Information

For each entitlement, there are several details available on the Entitlements page. The following table explains these entitlement details:

Attribute	Description
EID	Unique ID that identifies the entitlement.
Creation Date	Creation date of the entitlement.
Associated Products tab: Products that are associated with the entitlement.
Name	Name of the product associated with the entitlement.
Activated Quantity	Product quantity that has been activated.
Available Quantity	Product quantity that is available for activation.
Named User Management tab: Visible only if named users can be associated with your entitlement. Assigning named users enables you to bind the usage of the products and services of your entitlement to a list of specified users.
Product Name	Name of the product associated with the entitlement.
Deployed	Number of the named users that have been added for the product.
Remaining	Number of slots remaining that can be used to specify named users for the product.
Total	Total number of named users that can be added for the product.
Actions
Edit	The edit action enables you to add, delete, and import the named users for a product of an entitlement.

Search Parameters for Entitlements

NOTE   Available only when you Login Using Email.

You can use the search bar available on the Entitlements page to filter the listed entitlements based on the following search parameters:

>EID: Entitlement ID of an entitlement.

>Product Name: Name of a product associated with an entitlement.

>Product Suite Name: Name of a product suite associated with an entitlement.

For information on how to search, see Searching an Entity

Actions for Entitlements

The Actions column provides additional options for each entitlement in the table.

Action	Description
View Certificate	View and email the entitlement certificate of the entitlement. For details, see Viewing an Entitlement Certificate.
View Activations	View activations that are already performed for an entitlement. For details, see Activations.
View Downloads	View the downloads associated with the product within the entitlement using the Downloads page. For details, see Downloads.
Manage Fingerprints	Manage fingerprints for entitlements. This action appears only for entitlements that allow fingerprint registration as a mechanism for locking your licenses. You can register the fingerprints of the machines that will be using the entitlements. A machine can be registered for one or more entitlements. In addition, an entitlement can be registered for one or more machines. For more information, see Managing Fingerprints for Entitlements.

Viewing an Entitlement Certificate

The entitlement certificate contains the details of the entitlement.

To view and email an entitlement certificate for an entitlement:

1.In the Actions column, click (More Actions), and then click View Certificate. The entitlement certificate appears as shown:

2.Click Send Email. The Send Email pop-up appears:

3.Enter the Email Address to specify where the entitlement certificate must be sent. If a contact for the entitlement exists, then the email address of the contact is displayed here by default.

4.Select another Language if required.

5.Click Send. The entitlement certificate will be sent to the specified email address in the language selected.

Managing Fingerprints for Entitlements

You can add and remove associated fingerprints using the Manage Fingerprints page. This lets you associate multiple fingerprints with the same product, if the product is used on multiple devices, for example. The Manage Fingerprints option is available only for entitlements that allow fingerprint registration as a mechanism for locking your licenses.

A machine fingerprint contains information that is collected from a device for the purpose of identifying that device. To run licensed software on a device, the fingerprint data embedded in the license must match the fingerprint data of the device.

Fingerprint criteria can include the IP address, host name, disk ID of a machine, and so on. For greater security and flexibility, licenses can be locked to more than one standard locking criterion. When using the customer portal, you will need to upload an XML file for fingerprint registration.

NOTE   Contact your system administrator for information on how to generate an XML file for fingerprint registration.

Following are a few important points when adding and associating fingerprints:

>If an entitlement contains more than one product, then you must register a fingerprint for each individual product. You can register the same fingerprint for multiple products.

>Some entitlements are treated as a single entity even when they contain several products. For such entitlements, you register fingerprints at the entitlement level and not for the individual products.

>Some entitlements include several variants of a single product. For such entitlements, you register fingerprints at the variant level of the entitlement instead of at the product level. You must register a unique fingerprint for each variant of a product.

TIP   You can also add and associate a fingerprint when activating a product. For details, see Activating a Product Using Fingerprint Locking.

To add and associate a fingerprint using the Manage Fingerprints page:

1.Open the Manage Fingerprints page in one of the following ways:

•In the Actions column for an entitlement, click Manage Fingerprints. The Manage Fingerprints page opens, as shown in the following example.

(Different content may be displayed in the Associated Products pane, depending on the configuration.)

•When activating products in an entitlement, click the Manage Fingerprint button. For detailed instructions, see Activating a Product Using Fingerprint Locking.

2.If the Associated Products pane contains the Product Name list, select the product that you want to associate the fingerprint with. Otherwise, skip to the next step.

3.In the Associate Fingerprint pane, click Add Fingerprint. The Add Fingerprint dialog box appears:

The following table explains the attributes in the Add Fingerprint dialog box.

Attribute	Description	Required/Optional
Friendly Name	A name for the machine fingerprint to make it easier to identify and use the fingerprint file.	Required
Fingerprint XML	The XML file containing the machine fingerprint. Click Select File to upload the fingerprint XML file.	Required

4.Click Add & Associate. The fingerprint is added and associated with the entitlement, as shown in the following example.

(Different content may be displayed in the Associated Fingerprints pane, depending on the configuration.)

Under Actions, you can click to remove an associated fingerprint from the Associated Fingerprints list.

5.Click Save.

Managing Named Users

The Named User Management tab is available if:

> Named users can be associated with the entitlement, and

> The entitlement is activated.

The edit action on this page enables you to add, delete, and import the named users for a product in an entitlement.

To manage named users:

1.Expand the relevant entitlement, and, for the relevant product, navigate to the Named User Management tab.

2.In the Actions column, click (Edit) to open the Manage Named Users page.

The following table describes the tasks that you can performed using this page:

Component	Description
	Click this button to display a text field and enter the named user.
	Click this link to import a named user list from a CSV file. You can download a sample CSV for importing named users by clicking (contextual help icon). A sample CSV is given below: Named Users User_1 User_2 User_3 User_4 User_5 The CSV for import must contain the header, Named User, followed by a list of user names.
Delete	Click this button to delete the selected named user.

3.Click Save to save the named user details.

Activate Using the 'Activate' Button

This section describes how to activate products using the Activate button.

In this section:

>Activating a Product Using Standard Locking Criteria

>Activating a Product Using Fingerprint Locking

>Activating a Product Using Device Locking

>Activating Variants of a Product

Activating a Product Using Standard Locking Criteria

Standard locking criteria may include the IP Address, Disk ID, Host Name, Ethernet Address, Hard Disk Serial Number, UUID, CPU Info String, and so on. You can activate a product by providing the values of the locking criteria specified during activation. You may be asked to provide values for more than one locking criterion during product activation.

This option may not be available for the selected activation.

To activate a product using standard locking criteria:

1.Depending on the option you used for login, do one of the following:

If you logged in using:	Perform the following steps:
EID or Email	a.Navigate to the Entitlements page. b.Expand the entitlement that you want to activate. c.Select the products of the entitlement that you want to activate. NOTE   If you select multiple products that cannot be activated together, the button to activate the products is disabled.
PKID	Navigate to the Products page. The product for the given PKID is already expanded.

2.Click Activate. The Activate Products page opens.

3.Enter the Activatee Email. This is the email address of the individual who performs the activation.

4.Specify the Time Zone. By default, the start date and the end date of a license are calculated according to your time zone but you can specify another time zone to override the existing one.

For example, the license generated may require a different validity period than the one specified by the existing time zone.

5.In the Specify Locking Criteria section, enter the locking value for each locking criterion listed.

6.Enter Comments if any.

7.Click Complete Activation to generate the license string and view the license certificate.

Activating a Product Using Fingerprint Locking

A machine fingerprint contains information that is collected from a device for the purpose of identifying that device. To run licensed software on a device, the fingerprint data embedded in the license must match the fingerprint data of the device.

Fingerprint criteria can include the IP address, host name, disk ID of a machine, and so on. For greater security and flexibility, licenses can be locked to more than one standard locking criterion. When using the customer portal, you will need to upload an XML file for fingerprint registration.

NOTE   Contact your system administrator for information on how to generate an XML file for fingerprint registration.

Following are a few important points when adding and associating fingerprints:

>If an entitlement contains more than one product, then you must register a fingerprint for each individual product. You can register the same fingerprint for multiple products.

>Some entitlements are treated as a single entity even when they contain several products. For such entitlements, you register fingerprints at the entitlement level and not for the individual products.

>Some entitlements include several variants of a single product. For such entitlements, you register fingerprints at the variant level of the entitlement instead of at the product level. You must register a unique fingerprint for each variant of a product.

This option may not be available for the selected activation.

To activate a product using a fingerprint as the locking criteria:

1.Depending on the option you used for login, do one of the following:

If you logged in using:	Perform the following steps:
EID or Email	a.Navigate to the Entitlements page. b.Expand the entitlement that you want to activate. c.Select the products of the entitlement that you want to activate. NOTE   If you select multiple products that cannot be activated together, the button to activate the products is disabled.
PKID	Navigate to the Products page. The product for the given PKID is already expanded.

2.Click Activate. The Activate Products page opens.

3.Enter or update the Activatee Email, if needed. This is the email address of the individual who performs the activation.

4.Specify the Time Zone. By default, the start date and the end date of a license are calculated according to your time zone but you can specify another time zone to override the existing one. This is useful, for example, if the generated license requires a different validity period than the one specified by the existing time zone.

5.In the Specify Locking Criteria section, do one of the following:

•If a fingerprint is already associated with the selected product, then enter the "friendly name" of the fingerprint in the Fingerprint box. As you start typing, you can select from the list of suggestions that is displayed.

OR

•Click the Manage Fingerprint button and follow the instructions in Managing Fingerprints for Entitlements. Then complete the activation. This is useful if you want to associate multiple fingerprints with a product or manage existing fingerprints.

OR

•Click (Add & Associate Fingerprint) to open the Add Fingerprint dialog box. This is useful if the product is not yet associated with any fingerprint.

The Add Fingerprint dialog box has different options depending on the entitlement details, as shown in the following examples.

  

The following table explains the attributes in the Add Fingerprint dialog box.

Attribute		Description	Required/Optional
One of the following:	Product	The name of the product to which you are associating the fingerprint file. If you are activating multiple products at the same time, you can select the relevant product from the displayed list. TIP   If you want to apply the same fingerprint file to all of the products being activated simultaneously in this entitlement, select the Associate the fingerprint with all products check box described below.	Required
	EID	The EID for the entitlement that contains the products being activated.	Required
Friendly Name		A name for the machine fingerprint to make it easier to identify and use the fingerprint file.	Required
Fingerprint XML		The XML file containing the machine fingerprint. Click Select File to upload the fingerprint XML file.	Required
Associate the fingerprint with all products check box		Select this check box to associate the fingerprint with all of the products being activated simultaneously in this entitlement. Available only if you are activating multiple products at the same time.	Optional

After you fill in the required information, click Add & Associate to apply the association. If the fingerprint is not displayed in the Fingerprint box, start typing the friendly name and select it from the list of suggestions.

6.Enter Comments, if any.

7.Click Complete Activation to generate the license string and view the license certificate.

Activating a Product Using Device Locking

Some product licenses are intended for use with devices. For example, products licenses for embedded devices. To activate such products and generate device-specific licenses, you have to provide device-related locking information during activation.

This option may not be available for the selected activation.

To activate a product using device locking:

1.Depending on the option you used for login, do one of the following:

If you logged in using:	Perform the following steps:
EID or Email	a.Navigate to the Entitlements page. b.Expand the entitlement that you want to activate. c.Select the products of the entitlement that you want to activate. NOTE   If you select multiple products that cannot be activated together, the button to activate the products appears disabled.
PKID	Navigate to the Products page. The product for the given PKID is already expanded.

2.Click Activate. The Activate Products page opens.

3.Enter the Activatee Email. This is the email address of the individual who performs the activation.

4.In the Specify a Device section, select Device as one of the following:

>New: A new device name for the locking information to associate the activation.

>Existing: An existing device to associate with the activation.

5.Enter the Device Name and Device Fingerprint (for New).

OR

Enter an existing Device Name or Device Fingerprint (for Existing). Enter at least the first character of the device name to search for an existing device.

NOTE   A Device Name is a friendly representation of the locking information of a device.

6.Enter Comments if any.

7.Click Complete Activation to generate the license string and view the license certificate.

Activating Variants of a Product

Available only for products that contain variants.

A product may be available with several variants. While activating such products, you can select from its several variants. Depending on the selected variant of the product, the system displays the locking attributes.

This option may not be available for the selected activation.

To activate a variant of a product:

1.Depending on the option you used for login, do one of the following:

If you logged in using:	Perform the following steps:
EID or Email	a.Navigate to the Entitlements page. b.Expand the entitlement that you want to activate. c.Select the products of the entitlement that you want to activate.
PKID	Navigate to the Products page. The product for the given PKID is already expanded.

2.Click Activate. The Activate Products page opens.

3.Enter the Activatee Email. This is the email address of the individual who performs the activation.

4.In the Selected Products for Activation section, under Variants, select the variant you want to activate.

The locking attributes displayed depend on the selected variant of the product.

5.In the Specify Locking Criteria section, enter values for the locking criteria displayed.

6.Specify the Time Zone. By default, the start date and the end date of a license are calculated according to your time zone but you can specify another time zone to override the existing one.

7.Enter Comments if any.

8.Click Complete Activation to generate the license string and view the license certificate.

Activate Using the 'Activate Online' Button

Online product activation is the process where you activate the product on the same machine (computer or other device) where you intend to use the activated product. When the activation process is complete, no further action is required.

You can choose this option if the Activate Online button is available for the product you want to activate.

To perform online product activation:

1.Depending on the option you used for login, do one of the following:

If you logged in using:	Perform the following steps:
EID or Email	a.Navigate to the Entitlements page. b.Expand the entitlement that you want to activate. c.Select the products of the entitlement that you want to activate. NOTE   For multiple product selection, the buttons to activate the products appear disabled if the products cannot be activated together.
PKID	Navigate to the Products page. The product for the given PKID is already expanded.

2.Click Activate Online. The Activate Products page opens.

3.Enter the Activatee Email. This is the email address of the individual who performs the activation.

4.In the Select a Key section, select a Key ID from the list of key IDs displayed. If the required keys are not listed in the Select a Key section, click Refresh to display them.

5.Enter Comments if any.

6.Click Complete Activation to generate and automatically apply the license file (V2CP) to the selected key. A V2CP file (Vendor-to-Customer Package file) contains licensing information and updates for the activated product.

7.(Optional) In the bottom right corner of the post-activation page, click Download License and save the V2CP license file for future reference. V2CP files can safely be sent using regular email.

Activate Using the 'Activate Offline' Button

Offline product activation is the process where you may activate the product on one machine (computer or other device) and use the activated product on another machine. This offline process requires you to provide a C2V (Customer-to-Vendor) file, which is generated on the target machine where you will be using the product license. When you complete the activation process, a V2CP (Vendor-to-Customer Package) license file is generated. To use the product, you must transfer the V2CP file to the target machine and apply the license.

You can choose this option if the Activate Offline button is available for the product you want to activate.

To perform offline product activation:

1.Depending on the option you used for login, do one of the following:

If you logged in using:	Perform the following steps:
EID or Email	a.Navigate to the Entitlements page. b.Expand the entitlement that you want to activate. c.Select the products of the entitlement that you want to activate. NOTE   For multiple product selection, the buttons to activate the products appear disabled if the products cannot be activated together.
PKID	Navigate to the Products page. The product for the given PKID is already expanded.

2.Click Activate Offline. The Activate Products page opens.

3.Enter the Activatee Email. This is the email address of the individual who performs the activation.

4.In the Select C2V section, for Upload C2V, click Select File to browse and upload the C2V file. A C2V file is a Customer-to-Vendor file that is generated on the target machine where you will use the licensed product. The C2V file contains information or data about that machine. C2V files can be safely sent using regular email. If needed, contact your system administrator for information on how to generate a C2V file.

5.Enter Comments if any.

6.Click Complete Activation to generate the license file (V2CP). A V2CP file is a Vendor-to-Customer Package file that contains licensing information and updates for the activated product.

7.In the bottom right corner of the post-activation page, click Download License to download the V2CP file.

You can also use the Download action available on the Activations page to download the V2CP file. For details, see Actions for Entitlements.

8.Transfer the V2CP file to the target machine. V2CP files can safely be sent using regular email.

9.Apply the downloaded V2CP file on the machine where the C2V file was generated according to the instructions you received for the entitlement. For example, you may have been instructed to use Sentinel Admin Control Center or another utility. If needed, contact your system administrator for information on how to apply the V2CP file.

Automatic Product Activation

Products that use lease-based licenses are activated automatically and do not require any action. The Activate button appears disabled for these types of products. You can view the activated products in the Activations page.

NOTE   Contact your system administrator for information on automatic product activation of lease-based entitlements.