Configuration

NOTE Relevant only for Sentinel EMS administrators who log in to the Sentinel EMS customer portal to perform administrative or configuration-related activities.

When the vendor login is available, you can access the customer portal using your vendor credentials to perform the following configuration tasks:

>Enable or disable the trust-based revocation for a customer

>Customize the customer portal strings or apply one or more language packs

Login Using Vendor Credentials

You can enable the vendor login on the customer portal login screen by performing the following steps:

1. Open the Sentinel EMS vendor portal.

2.Go to Configuration > Administration Console > General Configuration.

3.Set the Show Vendor Login On Customer Portal configuration property to Yes.

The Vendor tab appears on the customer portal login screen only if this configuration property is set to Yes.

To log in to the customer portal using vendor credentials:

1.Enter the Sentinel EMS customer portal URL in the address bar of a web browser and press Enter. The login page appears.

2.Click the Vendor tab.

NOTE The tabbed view showing different login types (EID, PKID, and Email) appears only if the customer portal is configured to display these login types.

3.Enter your Sentinel EMS administrator user name and password.

4. Click Log In.